Delivery and Shipment Policy

Delivery & Shipment Policy

At HoneyCrave, we take pride in delivering nature’s finest to your doorstep with care and efficiency. Here's everything you need to know about our delivery process:

📦 Order Processing

1. Orders are processed within 1–2 business days after confirmation.
2. You will receive a confirmation email with your tracking number once your order has been shipped.

🚚 Shipping Time

1. Cairo & Giza: 1–3 business days
2. Other Governorates in Egypt: 3–5 business days
3. International Shipping: Currently unavailable (coming soon!)

🐝 Packaging & Handling

1. All items are carefully packed to preserve freshness and prevent leakage or damage.
2. For honey jars, we use extra protection to ensure your order arrives safely and intact.

💳 Shipping Fees

1. Shipping fees are calculated at checkout based on your location and order weight.
2. Free shipping may be available during promotional periods or on qualifying orders — stay tuned!

❗ Delivery Issues

If your order is delayed, damaged, or lost, please contact our customer support team within 48 hours of delivery for assistance at honeycravefoods@gmail.com or via WhatsApp.